Returns policy

Have peace of mind when you order with Airsys with our quick and easy returns policy.

 
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  • If you are not completely satisfied with your purchase, or have ordered incorrectly, you can return the item to us in its original condition within 28 days of invoice.
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  • To return an item to Airsys, please complete our returns form and we will issue you with a Returns Material Authorisation Number (RMA).
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  • Returned items should be unused and must be returned in original packaging with any enclosed documentation. Please mark the RMA number on the outer packaging. We will issue a refund on receipt, excluding the original delivery charge. 
 
Please be aware authorised returns for products that have been especially ordered may be subject to a 20% of invoice value handling charge. Any Dealers returning goods without prior consent do so entirely at their own risk.

If you have any questions regarding the above please contact our Customer Services department on 02380 718700.

Returns Form 
 



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